Welcome to The Best Wine Store
You Must Be 21 Or Older To Enter!
We want you to be 100% satisfied with your purchase. Please e-mail us at info@TheBestWineStore.com if you have any questions and we will do our absolute best to make you happy!
When will my order ship?
We work hard for you, and try to get your order to you as quickly as possible in order to provide our customer(s) with fast order turnaround time and tracking information.
Orders are normally Shipped within 5 Business Days of receiving the order, and orders are received by our customers within 7 business days there after. We use UPS, FedEx and GSO to ship most orders, and we do our best to prevent damage.
Where do we ship?
TheBestWineStore.com currently ships within the United States (Only To Approved States). Sorry, but we do not ship internationally at this time.
When can I expect my order to arrive?
Orders are normally Shipped within 5 Business Days of receiving the order, and orders are received by our customers within 7 business days there after.
We will not deliver to Post Office Boxes, APO's or FPO's, therefore we do not ship to APO's or FPO's or PO Boxes.
What is the cost of shipping?
We do our best to provide you with the Lowest Total Shipped Price possible to your location. Since no one likes surprises we have provided a Shipping Tool on our Cart page. This tool will provide you with the total cost to deliver all of your thirst quenching selections.
Simply enter the destination state and zip code in the "Shipping Tool" boxes.
Shipping costs vary according to weight of package(s), By the act of purchasing products from www.TheBestWineStore.com the buyer authorizes us to engage a common carrier on their behalf for shipment of product.
Please note: TheBestWineStore.com reserves the right to charge any additional shipping fees it may incur for an order should a customer require any additional shipping services not included in the original shipping charge at time of order. Additional shipping services not provided in the original shipping charge includes address corrections (while package is in transit) or redirecting of packages which result in additional charges by our carriers.
How is my order packaged and shipped?
We use our proprietary packaging materials to make sure your beverages are safe and sound. We may combine packages that contain similar items.
Passing of Title?
Title to all product intended for shipment passes to the customer when the goods are picked up by the common carrier.
Cancellation and Returns / Refunds?
Cancellation, if you decide you don't want the order, a refund can be issued although a 10% fee will apply, as long as the item(s) have not been shipped.
Refund(s) will not be issued for package(s) that are returned to us for any reason. If the order is returned to us, you must contact us within thirty days of last delivery attempt, and pay for shipping in order for us to re-ship the order. Also you have thirty days from the time that you place your order to contact us with either a breakage, error or missing item(s) in order for us to help. In the event that there is a problem ie: Breakage or missing, we will do whatever we can within reason to make it right. If the package is damaged for any reason, please contact us at via e-mail.
The customer/purchaser/receiver is responsible for the shipment of products from www.TheBestWineStore.com and is expected to know and abide by their local and state laws. Additionally the customer/purchaser/receiver is responsible for any taxes that may pertain to the shipment of product and/or other items sold through this website, and taxes for packaging and/or shipping, and gallon-age taxes if so applicable.
If the product size is not listed in the title or description then it is safe to assume the size is 750ml. Otherwise the product size will be noted!
It is not safe to assume the vintage, as the vintage is always changing. We do our best to update images as they become available, but this is not always the case, and your vintage may not be what is actually listed. If this is an issue, please contact us before ordering. Email: email@example.com or by Phone: 800-990-3670.
How can I check on my order status?
After your order is processed we send you an email informing you that your tracking number(s) have been placed in your account. You can view them by logging into My Account and clicking View Order. Tracking info is placed in your Shipment Information box. You can then click on it or cut and paste it into the tracking page of:
The Best Wine Store
Terms of Service
TERMS OF SERVICE
MUST BE 21 Years of Age or Older to Purchase from this website!
Someone Age 21 or Older Is Required to Sign for the package upon delivery, we recommend you ship to a business address if that is a better option!
Any and All Wine purchased from The Best Wine Store may be substituted for the newest or latest vintage / label (picture) unless otherwise noted!
There are no refunds for the purchase of alcohol once the order is shipped. If you decide to cancel the order Ideally you should contact us within two hours of placing the order. If we are able to stop shipping, there will be a 10% charge to cancel.
Title to all product intended for shipment passes to the customer when the goods are picked up by the common carrier.
This website is operated by The Best Wine Store. Throughout the site, the terms “we”, “us” and “our” refer to The Best Wine Store. The Best Wine Store offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Best Wine Store and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 2329 Madison Ave San Diego California US 92116.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
The Best Wine Store
The Packaging/Processing Time?
When placing an order with The Best Wine Store we do our best to ship the order within 24-48 Hours. Although there are sometimes circumstances where the package can take up to five Business Days before we get it shipped. Once the package is shipped it will then take the courier an allotted amount of time to get the order delivered. Please Call or Email us at firstname.lastname@example.org in order to figure out how long your order can take if you need it as soon as possible.
We ship using FedEx and GSO. An adult signature will be required upon delivery, and both carriers will make multiple attempts to delivery the package. Once they make the final attempt they will usually hold the package at there facility for an additional day or two and then ship back to us.